Strengthening regional connectivity

Key insights from the NZ Airports webinar with Duane Emeny

Regional connectivity remains a cornerstone of New Zealand’s aviation system, and this was the focus of a recent NZ Airports webinar featuring Duane Emeny, Chief Executive of Air Chathams, in conversation with Billie Moore, Chief Executive of NZ Airports. The discussion explored the role of regional airlines, the value of collaboration, and the opportunities and challenges associated with interline services.

Regional airlines as essential infrastructure

The conversation reinforced that regional airlines are far more than transport providers. They are critical enablers of tourism, economic development and social connection, particularly for communities with limited alternatives. Sustaining these services is essential to regional resilience and national connectivity.

A model built on adaptability and commitment to New Zealand

Air Chathams’ 40-year journey highlights the importance of adapting to changing market conditions. From its origins transporting seafood to the Chatham Islands, the airline has evolved into a diversified operator across passenger, freight and charter services. Strategic decisions – such as withdrawing from Tonga to protect core New Zealand operations – reflect a disciplined, locally focused approach.

The importance of strong partnerships

Partnerships, particularly with Air New Zealand, were identified as central to the sustainability of regional airlines. Collaboration improves visibility for smaller destinations, builds customer confidence and allows regional operators to complement the networks of larger carriers as service patterns evolve.

Interline as a pathway to improved regional access

The Auckland-Whakatāne interline trial was discussed as a practical way to improve the regional travel experience. Booking through the Air New Zealand platform offers a seamless customer experience, including through-checked baggage and customer protections. For regional airports, this visibility is a key driver of demand and route viability.

Complexity, cost and the need for collective action

While interline presents clear benefits, it is complex and resource-intensive. Systems integration, compliance requirements and upfront costs can be challenging for smaller airlines. Government funding support was noted as an important enabler. Long-term success will depend on coordinated action between airlines, airports, government and industry bodies to protect essential regional connectivity.